Webinar: What Businesses Need to Know About the Telephone Consumer Protection Act (TCPA)



Date: April 21, 2016

Time: Noon–1:00 pm EDT

Location: Webinar (access instructions e-mailed upon registration)

Contact: Amy Feinberg
afeinberg@nixonpeabody.com
617-345-1151

Businesses in the digital age are increasingly turning to new telecommunications technologies to interface with consumers. But many businesses do not realize that these new technologies are governed by an old law that, if ignored, could harm their business. The TCPA is a federal statute enacted in 1991 to protect consumers against invasions into their private lives by businesses using mass telemarketing technologies. At that time, those technologies included autodialers, which allow computers to place thousands of calls in rapid succession, and fax machines, which permit mass delivery of print advertisements over telephone wires.

With today’s focus on mobile and cloud-based technologies, businesses now regularly send text and instant messages to interact with consumers. The TCPA and its regulatory regime forbid the intrusive use of new and old technologies absent an applicable exception or consent of the receiving party. The statute allows consumers to collect up to $1,500 for each violation—that is, for each call made or message sent. While the class action device allows consumers to aggregate the claims of thousands of consumers, it can result in potentially ruinous liability for any business, big or small.

Join our webinar on April 21, Noon ET, where our speakers will help you understand your obligations under the TCPA. Topics covered will include:

  • Explanation of the risks of using an autodialer, robocalls, and text messaging
  • The differences between calls for marketing purposes and calls for informational purposes
  • How to establish prior consent
  • The potential for third party liability for the acts of a vendor or contractor
  • Best practices to ensure compliance and limit exposure
  • Recent legal developments including challenges to the FCC’s 2015 Declaratory Ruling

Our Speakers

  • Dan Deane, Partner
  • Troy Lieberman, Associate

Continuing Education

This course is eligible for 1.0 General CLE credits. See details here.

Back to top