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John L. Desrochers, Jr.
Director of Trust Operations, Nixon Peabody Trust Company
Introduction
My focus
I am an experienced wealth management professional who ensures the efficient and compliant management of trust operations. I oversee operational functions, coordinate with various departments to streamline processes, and ensure adherence to regulatory requirements and internal policies. I work to optimize operational workflows, manage risk, and enhance client satisfaction by delivering accurate and timely trust services. I am currently responsible for the Trust Operations group and the trust company’s Operations Committee.
Looking ahead
I see a strong focus on integrating advanced technologies to enhance efficiency and transparency in our trust operations. I anticipate increased regulatory changes requiring meticulous compliance, and a growing demand for personalized, client-centric services. Cybersecurity is a top priority as we safeguard sensitive data while streamlining our operations to improve efficiency and maintain a competitive edge.
Education
Cannon Trust School, Certified Securities Operations Professional(CSOP)
Worcester State University, B.A.