Introduction
Rich McCarthy is Nixon Peabody’s chief operating officer. He oversees all aspects of the firm’s day-to-day business operations, ensuring that NP attorneys and professional staff are well-positioned to deliver exceptional client service. Rich is a member of the firm’s Management Committee, which works with firm leaders to execute NP’s strategic plan.
My focus
I have focused my career on managing the financial and business operations of large professional service firms, including the past 11 years at Nixon Peabody. As the chief operating officer, I am committed to ensuring prompt, seamless service, transparent communication, and fostering the relationships that lead to shared success.
The trusted advisor relationship that begins between clients and their attorneys extends to the firm’s operations team. We believe integrity is at the heart of every thriving client connection. No matter the audience, I focus on communicating the firm’s priorities and principles in clear, actionable language and setting identifiable benchmarks for success. I use my training and experience to deliver high-impact information to attorneys, professional staff, and clients so they can act decisively in a fast-moving environment.
Looking ahead
The legal services industry is evolving at an unprecedented pace, presenting both opportunities and challenges. In this competitive environment, firms that embrace innovation, enhance operational efficiency, and prioritize client value will lead the way. By focusing on these key areas, we can help shape the industry’s trajectory, ensuring that Nixon Peabody remains at the forefront of change.
In the news
- The American Lawyer
Law firms remain split on optimal attendance for return to office
Jan 9, 2025Chief Operating Officer Rich McCarthy is quoted in this article covering return-to-office (RTO) policies across the legal industry. Rich highlights the flexibility of NP’s RTO policy and how it enables our firm’s people to optimize their performance and facilitate exceptional client service.
- Law360
Nixon Peabody elevates longtime controller to finance chief
Jan 8, 2025This article covers the selection of longtime NP controller Susan Tripi as the firm’s Chief Financial Officer. Susan is quoted in the coverage, discussing the transformation of the legal industry and what she looks forward to in the role. Managing Partner and CEO Steve Zubiago and Chief Operating Officer Rich McCarthy are also quoted in the article from the firm’s press release.
- Law360
Nixon Peabody promotes longtime CFO to COO
Nov 14, 2024This article covers the elevation of longtime Chief Financial Officer Rich McCarthy to Chief Operating Officer. Rich is quoted in the coverage, discussing his goals for the role, implementation of the firm’s strategic plan, and core aspects of NP’s culture. Managing Partner and CEO Steve Zubiago is also quoted in the article.
Education
Babson College, M.B.A.
University of Massachusetts, B.B.A., Finance, cum laude